Support

Answers, warranty, and returns.

Common questions about the Range Technology plug-in line and our replacement parts, our warranty terms, and how returns work. If you do not find what you need, our team answers within one business day.

FAQ

Frequently asked questions.

The questions we hear most from wholesalers, workshops, and individual buyers.

01What are AFM and DFM?

Active Fuel Management (AFM) and Dynamic Fuel Management (DFM) are cylinder-deactivation systems used on General Motors V6 and V8 engines to reduce fuel use under light load. They switch off individual cylinders while driving, which some owners prefer to disable for consistent full-cylinder operation.

02What does the RA003B disabler actually do?

While plugged into the OBD-II port, the RA003B keeps the engine in full-cylinder mode instead of entering AFM or DFM cylinder-deactivation mode. The result is consistent power delivery and predictable engine behavior. It does not add power — it prevents the deactivation mode from engaging.

03Will the module void my vehicle warranty?

The module makes no permanent change: it does not reflash or reprogram the ECU, and when removed the vehicle operates exactly as before. Warranty decisions rest with the vehicle manufacturer and dealer; the module can simply be unplugged before dealer service if preferred.

04Does it leave any trace or trouble codes?

No. Normal operation does not write data or set diagnostic trouble codes. Because nothing is reprogrammed, removing the module leaves the vehicle in its original configuration.

05Can I leave it plugged in permanently?

Yes. The module is designed to stay connected. It enters sleep mode after the ignition is switched off, drawing negligible current, and wakes automatically when you start the vehicle.

06Can I use it together with a tuner or other OBD-II device?

Only one device can use the OBD-II port at a time, and stacking devices is not supported. If your vehicle runs a handheld tuner, insurance dongle, or fleet tracker, remove it before installing the disabler module.

07How do I know it fits my vehicle?

Check the Compatibility page, or send us your year, make, model, engine, and VIN. For 2022 GM trucks the 12th digit of the VIN tells Refresh (5 or higher) from non-Refresh (4 or lower), which settles which disabler applies.

08Do you ship worldwide?

Yes. We ship wholesale and sample orders worldwide from our partners in China, with export packaging matched to the destination. Delivery time and cost are confirmed with your quotation.

09What is the product warranty?

Electronic modules carry a 12-month limited warranty against manufacturing defects from the date of delivery. Consumable hardware is checked before dispatch and replaced on confirmed defect. See the warranty section below.

10Can I order OEM packaging or branding?

Yes. For qualified volume orders we offer OEM packaging and branding. Tell us your packaging requirements when you request a quotation.

Policies

Warranty & returns.

WARRANTY / 01

12-month limited warranty

Electronic modules are covered for 12 months from delivery against manufacturing defects. Consumable hardware is inspected before dispatch and replaced on confirmed defect.

  • Covers manufacturing defects, not misuse or misapplication
  • Report within 30 days of noticing the defect
  • Replacement or refund after confirmation
RETURNS / 02

30-day returns

Unused items in original packaging can be returned within 30 days of delivery. Contact us first so we can confirm the return address and case number.

  • Items must be unused and in original packaging
  • Return shipping arranged after our confirmation
  • Refunds issued after inspection
FITMENT / 03

Ordering the wrong fit?

Most fitment problems are avoidable. Send your year, make, model, engine, or the failed part's number before ordering and we will confirm the match in writing.

  • Free fitment check before every order
  • Written confirmation included with quotations
  • Technical questions answered within one business day
TECH SUPPORT / 01

Talk to a person.

+86 177 0293 0515

Phone and WeChat on the same number, China Standard Time (UTC+8). Technical questions are answered within one business day.

EMAIL / 02

Write to support.

support@moqwaig.top

Include your product, vehicle or equipment details, and photos if relevant. Quotations and wholesale questions can use the contact form.

Open the contact form →